About Financial Rescue
Since 2012 we have been complaining about financial advice and getting our client’s losses reimbursed. We know how to get results and how to help people who have never done this before.
About Us
Financial Rescue offers a simple, streamlined alternative to lodging and managing a financial services complaint yourself. If you are finding the financial dispute resolution process difficult, our team can handle your dispute from start to finish.
We are able to help you understand what happened and calculate the losses that need to be paid back to you. Our experienced and thoughtful team have the expertise needed to help you get a fair outcome.
No-Win, No-fee
When a case is successful, Financial Rescue charge a percentage of the amount recovered. The fee is only payable on the amount you receive. If your complaint is unsuccessful, or if the licensee does not pay compensation owed, there are no fees, charges or outgoings to be paid by you.
Our clients have all had a bad experience before they came to us, so you can be comfortable knowing that you will never be worse off using our services.
The fee is based on a calculation of work required, as well as the complexity and risk of each case. Clients will receive an agreement outlining the fee prior to formally engaging Financial Rescue.
The best thing to do is give us a call and we can discuss your needs and let you know if we think we can help you.
Our Team
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Neil Kendall - Managing Director
FP, DFP, BBus, FFPA
Neil founded Financial Rescue and provides case guidance on each case. He has extensive financial planning and complaints management experience. He conducts client interviews and acts for clients in conciliation meetings. Neil’s hands-on financial planning experience ensures that Financial Rescue understands both consumers and financial planners. He has a formidable knowledge of real world financial planning practice and the history of financial planning. Neil is often called on to provide expert witness services in financial planning court cases. Neil is a Certified Financial Planner, and has a degree in Business, and a diploma in Financial Services.
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Glynn Gough - Senior Analyst
BSc, Dip FP, Grad Dip Tech
Glynn has hands on financial planning experience combined with compliance skills. His history in the industry gives him a unique insight into financial advice complaints management.
Mathematical and problem solving skills are Glynn’s unique edge and he has an amazing ability to unravel complex cases. Glynn prides himself on his ability to simplify and explain complex financial schemes and provide loss calculations for client cases.
Glynn holds a Bachelor of Science, a Diploma of Financial Planning and a Graduate Diploma of Technology. He had a successful military career before moving into financial services.
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Matthew Read - Financial Advice Analyst
B.Com, B.Bus (Econ & Mgmt)
Matthew holds a dual degree in a Bachelor of Commerce and Business (Econ & Mgt). Matthew has previous experience working in a customer and client driven environment and has a proven ability to work autonomously as well as collaboratively in a team environment. He possesses high levels of analytical and problem-solving skills with the competencies and expertise required to provide excellent financial support to our clients.
